Accessibility Statement

Accessibility statement for www.readingplay.co.uk

This website is run by Reading Play, Reading Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Read and understand all the information presented.
  • Easily contact the Reading Play service.
  • Navigate the website using the search engine.

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

  • The text will not reflow in a single column when you change the size of the browser window
  • You cannot modify the line height or spacing of text
  • Most older PDF documents are not fully accessible to screen reader software
  • Some of our online forms are difficult to navigate using just a keyboard
  • You cannot skip to the main content when using a screen reader
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page
  • This website contains tables for displaying data. Tables have not been used on this website to modify page layout.

What to do if you cannot access parts of this website

If you need information on this website in a different format:

We’ll consider your request and get back to you within 4 working days.

How to report accessibility problems with this website

We’re always looking for ways in which to improve the accessibility of the Reading Play website. If you find any problems that have not been listed on this page, or feel that parts of this website are not meeting accessibility requirements, please email Reading Play, or call 0118 937 2632.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header and website navigation menu (for example, a ‘skip to main content’ option). This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. This fails WCAG 2.1 success criterion 1.3.4 (orientation).

It’s not possible for users to change text size without some of the content overlapping. This fails WCAG 2.1 success criterion 1.4.4 (resize text).

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix the RP Planner 2019. Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 10th October 2019. The test was carried out by the Reading Play service using the WAVE Web Accessibility Tool. All web pages that are currently on the Reading Play website were tested for errors. Any errors that were discovered were rectified where possible.

We tested our main website platform, available at http://www.readingplay.co.uk/. This statement was prepared on 10th October 2019. It was last updated on 10th October 2019.

© 2011-2019 Reading Play